Aftercare

A comprehensive white-glove approach, preserving the longevity of the system with minimal disruption.

Maintenance

The performance and longevity of a fully bespoke system relies on regular monitoring and maintenance. A well-maintained system will perform more efficiently as well as potential issues being flagged before they arise, safeguarding the integrity of the installation and the comfort it provides.

In-house Aftercare Team

Our dedicated in-house aftercare team provide proactive support to ensure regular servicing schedules are maintained. We focus on delivering a confidential, discreet service providing the utmost privacy and site-sensitivity.

We place absolute emphasis on care of furnishings and surface protection, to carry out planned maintenance with minimal disruption.

Our Service Offering

After-sales support

Telephone support, and onsite assistance with end-user training and user experience.

Equipment Validation Surveys

Review of the current performance and operation of existing equipment and installation quality, with recommendations for repairs, upgrade or replacement.

Preventative Maintenance

Regular service visits to client’s properties, ensuring climate control equipment is operating efficiently and effectively with lower running costs and carbon footprint, increasing the system’s lifespan.

Repairs & Callouts

Emergency repairs to minimise the inconvenience of equipment breakdown.

Small works

Complete renewal of a system may be necessary if it is more cost effective to replace than to repair.

TM44 Inspections

Required by law, we undertake accredited air conditioning inspections and log them in the government database.

FAQs

How often should I have my air conditioning serviced?

Air conditioning should be serviced annually, or more often for heavily used or older systems. F-Gas regulations may require more frequent leak checks depending on refrigerant volume. Regular servicing improves efficiency, reduces breakdowns, and extends equipment lifespan.

What is a refrigerant leak check and how is it carried out?

A refrigerant leak check identifies leaks in AC systems using visual inspection, pressure monitoring, and electronic detectors. It’s required regularly, depending on system size, and must be documented in line with F-Gas regulations.

YOUR HOME.YOUR TEMPERATURE.

Find out how we can help you achieve the perfect temperature in your home.

Contact our expert team today